How It Works

From your first call to a job well done.

FixLine technician in a navy uniform holding a tablet
  1. Request

    Book online, call +961 76 820 999, or send a WhatsApp message. Tell us the problem and add photos if you can.

  2. Confirm

    Our call center confirms your time slot.

  3. Dispatch

    We assign the nearest qualified technician. You receive their name and photo before they arrive.

  4. Diagnose and Quote

    The technician inspects the problem and confirms the final price. Work starts only after you approve.

  5. Fix

    The job is done using quality parts and proper tools.

  6. Pay and Review

    Pay by cash, card, Whish, or OMT. Rate your visit to help us improve.

FixLine technician showing a FixLine ID card

How we choose our technicians

  1. Proven experience

    Experienced in their trade.

  2. Background checks

    Identity and references verified.

  3. Skills test

    Practical assessment before joining.

  4. Ongoing training

    Regular training on safety and customer service.

  5. Uniform and ID

    Every technician arrives in uniform with a FixLine ID card.

Our work guarantee

Every job is covered by our work guarantee. If the same problem returns, contact us and we will come back to check it.

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